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CSC Services

CSC Services

CSC provides a number of services. Below, we have shared a brief note on all the services that a CSC provides to the citizens across the country-

  • Government to Citizen Services (G2C)

To deliver Government to Citizen services is the key mandate of CSC. The government keeps launching various services for its citizens through its various Departments and Ministries. CSCs are the entities that serve to deliver these government services to remote areas and rural citizens through their network.

Some of the G2C services that are delivered through the network of CSCs are Bharat BillPay, PAN card, Passport, FASTag through CSCs, Pradhan Mantri Awas Yojna (add link), FSSAI, Swatch Bharat Mission, Soil Health Card, Election Commission Services, e-District etc.

  • Business to Citizen Services (B2C)

These are the services which are mainly provided by private businesses to the citizens. CSC helps to deliver these services to rural citizens through Digital Seva Portal. B2C services include Mobile Bill payments, Mobile recharge, BTH recharge etc.

  • Financial Inclusion

The service of financial inclusion is aimed to create awareness among the rural citizens about the digital transactions, digital financial services and to encourage them to make cashless transactions.

The major financial services that are delivered through CSCs include VLE Bazaar (a rural e-commerce venture), GST Suvidha Provider, skill development, Banking services, insurance services, Pradhan Mantri Fasal Bima Yojana (PMFBY), Pension service, etc.  

  • Agriculture

CSCs also delivers various government services related to agriculture.

  • Education

Through CSC platform, the government also provides various schemes related the education and education, rural students. CSC provides education and certificates courses under digital literacy mission. Some of the education services provided through CSC platform includes NDLM-DISHA, NABARD Financial Literacy Programme, Legal Literacy Programme, Cyber Gram Yojana, Tally Kaushal Praman Patra, GST, and various other programs.

  • Health services

Along with educational and agricultural services, CSCs also deliver a number of health serviced to the rural citizens. Some of the health services are Telehealth consultations, Pradhan Mantri Jan Aushadhi and a number of Diagnostics services such as 3Nethra Kits, Hello Health Kits, Thyrocare, JIVA Ayurveda scheme, health home etc.